UK Clearance Centre

Frequently asked questions

Q. How come you can offer laptops and desktops so much cheaper than other websites?

A. Our reconditioned laptops, desktops and monitors are ex corporate pcs that have been refurbished to our high standard so by offering refurbished rather than new computers we are able to sell them much cheaper than our competitors.

Q. If they reconditioned does this mean they are old and falling apart?

A. Far from it, they are all tested by our Microsoft certified professional engineers before we sell them to you. The only way you may release that the item isn't new is the odd mark or blemish on the computers. Anything more than cosmetic blemishes will be listed in the items condition

Q. If the computers are not new, will they come with other peoples files, photos, internet history etc on them?

A. No, all our computers are securely wiped to government standards to erase any previous file from the computer and the software is all re-installed by our qualified technicians

Q. I am unsure as to whether i should go for a desktop or laptop computer, which should i choose?

A. Laptops have a great advantage in terms of their portability. If you carry a laptop with you, your applications and documents are always immediately available. And with wireless your laptop can also access the Internet anywhere around the house, garden or even while on the go at many places like cafe's and train stations offer free wireless access. If space is limited such as in a student dorm laptops are a better option as they can be stored away much easier than a desktop.

Desktops usually offer a better price-to-performance ratio and can usually be upgraded easier with larger hard drives and more memory bigger screens than a laptop.
Desktop/tower pcs are approximately 1/2 the price of a comparable laptop so if cost is an issue and you dont need the portability a desktop is your better option.

Q. I want a laptop to do email, internet and office/home work on, will any of your computers be able to do this?

A. Yes all our laptops even those we sell at £99 or above are able to do all basic internet and office task and are ideal for students

Q. I want a computer to watch internet TV (iplayer, youtube etc) or DVD on, what specification should i choose?

A. Any laptop or desktop with CPU of 1.2 ghz or higher and 256 Mb or more memory will be able to perform these tasks, as well as normal office and internet use (DVD drive needed to watch DVD movies)

Q. Why should i pay you more for a refurbished computer when i can pick one up 2nd hand cheaper from ebay or classified adverts?

A. Second hand computers are ok if you are willing to take the risk with them as they won't come with any warranty if it develops a fault, neither can you gaurantee that the software installed with be legitimate, free from viruses and spyware and that any personal files will have been removed. All our PC's and laptops come with 30 day warranty have the hard drive securely wiped and have legitmate licensed software reinstalled before shipping including free antivirus software

Q. Do the refurbished computers come with printed manuals, driver disks, recovery cd, etc?

A. Unfortunately no, in most cases unless it specifically says so in the product listing. Most device drivers are freely downloadable from the manufactuers website along with online versions of the product manuals and a windows recovery disks can be ordered with your computer here

Q. I don't have a credit/debit card can i still purchase from you?

A. We can accept cash payment on collecting from our Manchester office. If your too far away to visit our office the best option if you dont have a credit or debit card is to purchase a 3V prepaid voucher with cash from your local store (find your nearest 3v outlet here) These can be used like a virtual visa card to buy from our online store but require no credit checking or bank account and can be purchased by anyone over 16 with a mobile phone and you can only spend as much as you purchase on your voucher so know your money is safe. See more information on 3v vouchers here
We may accept cheques or postal orders but please contact us before placing your order if you wish to pay by this method