Terms and conditions of use

Customers Obligations

1. You are responsible for your own choice of Product and the suitability for any particular purpose. If you are unsure before ordering contact us for advise
2. You must provide accurate information and co-operation to UK Clearance centre terms

Payment

1. Payment must be cleared in our account before goods will be dispatched.

Delivery

1. Any delivery date stated is only a estimation and although we will use reasonable endeavours to effect delivery by that date. No liability will be accepted for failure to meet a stated delivery date.
2. Products supplied by Ukclearancecentre are delivered at the risk of Ukclearancecentre. If a parcel is delivered damaged then it must be signed for as 'Damaged'. Customers must inspect the goods immediately following delivery and contact the company within 24 hours to notify of any;
 •         damage caused in transit
 •         missing or lost items
 
Any claim for damage or loss must be followed up in writing. No claim for loss or damage due to delivery will be allowed if the Customer claims outside the above time limit. Your statutory rights are not affected. More infomation on our delivery policy here

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

    * your name
    * address
    * phone number
    * email address
    * how you found our web site

We will never store sensitive information about you such as banking details or credit card numbers.

Returns

1. In the unlikely event that the goods are found to be faulty, please notify our customer service as soon as possible. The goods may need to be returned to us to be examined if necessary to determine the cause of the fault. Provided that the goods have been used in a manner consistent with the manufacturer’s instructions and that the fault has not occurred due to the consumer’s misuse of the goods, We will offer to either repair, replace or refund the faulty item and refund your initial delivery charge as long as you are within 30 days of your item being shipped.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

With our reconditioned items there may be minor costmetic marks and scratches to the outer casing or screens may show pressure marks or have a few dead pixels please be aware of this before ordering. Any batteries supplied with laptops are consumables and not guaranteed to hold a charge and refunds will not be given for battery faults.

2. To cancel your purchase within the seven-working-day cooling-off period stated in European law, please contact us in writing before returning your items for a returns authorisation code. Please package all the relevant item securely and send it to us so that we receive it within seven working days of the day after the date that the item was delivered to you, we cannot issue a refund if we do not receive back all the items from your order
For your protection, we recommend that you use a recorded-delivery service that provides you with insurance protection in case the goods are lost or damaged in transit.
As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together less the postage charges.
Orders that are collected in person are not eligible for the distant selling regulation 7 day cooling off period and a 10% restocking fee will be charged if returned without fault.